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About Dates and Schedules

  • When does my course start and end?
  • Does my course have due dates?
  • How long do I have to finish? When does the course end?
  • When does the course start?
  • When will this course be offered again?
  • How can I prepare before my course begins? Is there suggested reading material?
  • What time is the class?

Enrolling in edX Courses or Programs

  • Where can I find my course?
  • Are there prerequisites for my course?
  • Can you help me choose a course?
  • What languages are edX courses taught in?
  • What is self-paced or instructor-paced? Which is my course?
  • How do self-paced courses work?
  • How do I enroll in a course?
  • How do I unenroll from a course?
  • A course I am interested in has already started. Can I still enroll?
  • How do I choose a course session?
  • What happens if I need to stop taking a course?
  • Can I re-take a course?
  • How can I find or meet other learners?
  • What does archived mean?
  • Can I take more than one course at a time?
  • Why is enrollment listed as “Not Currently Available” for a course? Can I still get access?

About Audit and Verified Courses

  • What are the differences between audit (free) and verified (paid) courses?
  • Why can’t I access the assignments and exams?
  • What is the verified track? What does verified mean?
  • What does audit mean? What is the audit track?
  • How can I get access after a course expires?
  • Does upgrading to the verified track extend my access to the course?
  • How long can I access a course in the audit track before it expires?
  • Can I view my course offline?

Accessing Course Content

  • How do I start my course?
  • How do I get help with assignments, grading, or course content?
  • Chrome browser issue
  • Why can’t I watch videos on Linux?
  • How many assignments are in a course? Are there exams?
  • Return to where you were working in a course
  • Where are the course handouts?
  • Can I download my course or textbook?
  • Can I bookmark a place in a course?
  • Sharing your course on social media
  • Can I view my course offline?
  • Watching videos on the edX video player
  • Do edX course videos have transcripts or captions?

Checking Your Course Progress

  • How can my course be marked as completed?
  • How do I know if I passed?
  • View your grade details
  • Why doesn’t the green progress checkmark appear?
  • How much work will I have to do to pass my course?
  • Why are the averages on my progress page low?

Completing Assignments

  • Why does this assignment I completed show as Due?
  • Why doesn’t the Submit button work?
  • Help with software and external resource sites
  • I can’t make a deadline; can I get an extension?
  • Entering math expressions in assignments or the calculator
  • Completing mathematical problems using screen readers
  • Using numbers in math expressions
  • Using functions in math expressions
  • Using constants in math expressions
  • Scientific notation and metric affixes

Completing Essay Assignments

  • What’s an open response assessment (ORA)?
  • When will I get my grade?
  • Why can’t I submit my peer reviews?
  • Why can’t I upload a file to my open response assessment?
  • Steps in an Open Response Assessment (ORA) assignment
  • Submit your response
  • Assess peer responses
  • Assess your own response
  • View your submitted response
  • How are open response assessments graded?
  • Learn to assess responses
  • Providing feedback on peer assessments you received
  • View your staff grade
  • How are peer assessment scores calculated?
  • What if I have a question about course grading?

Participating in Course Discussions

  • How do course discussions work?
  • How to join course discussions
  • How do I add a post in the discussion forum?
  • Adding responses or comments in a discussion
  • Editing or deleting posts, responses, or comments
  • How do I follow discussion forum posts?
  • Searching, sorting, and filtering discussions
  • How can I find my own discussion posts?
  • How do I vote on discussion posts?
  • Entering math expressions in course discussions
  • Answering questions in discussion posts
  • Flagging inappropriate discussion posts

Taking Notes in an edX Course

  • Adding notes in your course
  • Editing or deleting a note
  • Viewing, searching for, and hiding your notes

Taking Timed and Proctored Exams

  • Guide: Get Ready for a Proctored Exam
  • How do I take a timed exam?
  • How do proctored exams work?

Using the Course Wiki

  • About course wikis
  • Adding a wiki article

Using the edX Mobile App

  • What if I’m experiencing a problem in the mobile app?
  • Finding and enrolling in courses in the edX app
  • What can I do on the edX app?
  • What types of assignments can be done in the edX app?
  • How do I post questions on the discussion board in the app?
  • Downloading videos in the edX App
  • Why can’t I enroll in a Professional Education course on the edX app?

Working on Team Projects and Activities

  • Working on Team Projects and Activities
  • Searching for a team
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  • Accessing Course Content
  • Watching videos on the edX video player

Watching videos on the edX video player

All edX courses include videos, and edX has its own video player. Most of the controls on the player will be familiar to you if you have watched online videos before. However, the edX video player has some extra features you may not have seen.

The following image shows the video player in the middle of a video, followed by an explanation of each option or control on the video player.

Note: Not all videos will have all the controls shown. Only the controls that apply to a specific video will be included in the video player.

The edX video player with numbered callouts for all possible controls.
  1. Play/pause: You can play the video by selecting this control. Select this control again to pause the video.
  2. Time: The first number indicates the length of time the video has already played. The second number indicates the total length of the video.
  3. Playback bar: You can go to a different point in the video by selecting and dragging this control or by using the left and right arrow keys.
  4. Speed: If you want the video to play faster or slower, you can select different speeds using this control.
  5. Volume: You can use this control to change the volume of the video.
  6. HD: You can play the video in high-definition visual resolution by selecting this option if HD quality is available for the video. This option works best if you have a fast Internet connection. Select this control again to play the video in standard resolution.
  7. Full screen: You can expand the video to fill your browser window by selecting this control. To return to default mode, press ESC on your keyboard or select this control again.
  8. Show or hide closed captioning: You can show an overlaid transcript of the audio portion of the file by selecting this control. If you show the captions, you can move them to different areas on the video screen by dragging and dropping them. To hide the captions, select this control again..
  9. Show transcript: You can show a complete, scrolling transcript of the audio portion of the file to the right of the video by selecting this control. Many course teams set video transcripts to play by default when your video starts. Select this control again to hide the transcript.
  10. Language menu: If translations are available, you can select a different language for the closed captions and the transcript using this control.
  11. Download video: You can download the video to watch later with this option (if available for the video).
  12. Download transcript: You can download the video’s transcript as a SubRip (.srt) file or as a text (.txt) file. You can open files of either type in a text editor such as Notepad.
  13. Handouts: You can download any handouts that the course team has associated with the video.
  14. License or Copyright: If the course team reserves rights or specifies a Creative Commons license for the video that is different from the course-wide license, that information appears below the video player. For Creative Commons licenses, you can select the license to open a web site with more information about your rights.
    For more information, see Understanding How Courses and Videos Are Licensed.
  15. Transcript: You can scroll through the transcript and select any line to go to that point in the video.

For a demonstration of the edX video player, see Videos on edX in the edX DemoX course.

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Updated on July 25, 2021
Can I view my course offline?Do edX course videos have transcripts or captions?
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