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About Dates and Schedules

  • When does my course start and end?
  • Does my course have due dates?
  • How long do I have to finish? When does the course end?
  • When does the course start?
  • When will this course be offered again?
  • How can I prepare before my course begins? Is there suggested reading material?
  • What time is the class?

Enrolling in edX Courses or Programs

  • Where can I find my course?
  • Are there prerequisites for my course?
  • Can you help me choose a course?
  • What languages are edX courses taught in?
  • What is self-paced or instructor-paced? Which is my course?
  • How do self-paced courses work?
  • How do I enroll in a course?
  • How do I unenroll from a course?
  • A course I am interested in has already started. Can I still enroll?
  • How do I choose a course session?
  • What happens if I need to stop taking a course?
  • Can I re-take a course?
  • How can I find or meet other learners?
  • What does archived mean?
  • Can I take more than one course at a time?
  • Why is enrollment listed as “Not Currently Available” for a course? Can I still get access?

About Audit and Verified Courses

  • What are the differences between audit (free) and verified (paid) courses?
  • Why can’t I access the assignments and exams?
  • What is the verified track? What does verified mean?
  • What does audit mean? What is the audit track?
  • How can I get access after a course expires?
  • Does upgrading to the verified track extend my access to the course?
  • How long can I access a course in the audit track before it expires?
  • Can I view my course offline?

Accessing Course Content

  • How do I start my course?
  • How do I get help with assignments, grading, or course content?
  • Chrome browser issue
  • Why can’t I watch videos on Linux?
  • How many assignments are in a course? Are there exams?
  • Return to where you were working in a course
  • Where are the course handouts?
  • Can I download my course or textbook?
  • Can I bookmark a place in a course?
  • Sharing your course on social media
  • Can I view my course offline?
  • Watching videos on the edX video player
  • Do edX course videos have transcripts or captions?

Checking Your Course Progress

  • How can my course be marked as completed?
  • How do I know if I passed?
  • View your grade details
  • Why doesn’t the green progress checkmark appear?
  • How much work will I have to do to pass my course?
  • Why are the averages on my progress page low?

Completing Assignments

  • Why does this assignment I completed show as Due?
  • Why doesn’t the Submit button work?
  • Help with software and external resource sites
  • I can’t make a deadline; can I get an extension?
  • Entering math expressions in assignments or the calculator
  • Completing mathematical problems using screen readers
  • Using numbers in math expressions
  • Using functions in math expressions
  • Using constants in math expressions
  • Scientific notation and metric affixes

Completing Essay Assignments

  • What’s an open response assessment (ORA)?
  • When will I get my grade?
  • Why can’t I submit my peer reviews?
  • Why can’t I upload a file to my open response assessment?
  • Steps in an Open Response Assessment (ORA) assignment
  • Submit your response
  • Assess peer responses
  • Assess your own response
  • View your submitted response
  • How are open response assessments graded?
  • Learn to assess responses
  • Providing feedback on peer assessments you received
  • View your staff grade
  • How are peer assessment scores calculated?
  • What if I have a question about course grading?

Participating in Course Discussions

  • How do course discussions work?
  • How to join course discussions
  • How do I add a post in the discussion forum?
  • Adding responses or comments in a discussion
  • Editing or deleting posts, responses, or comments
  • How do I follow discussion forum posts?
  • Searching, sorting, and filtering discussions
  • How can I find my own discussion posts?
  • How do I vote on discussion posts?
  • Entering math expressions in course discussions
  • Answering questions in discussion posts
  • Flagging inappropriate discussion posts

Taking Notes in an edX Course

  • Adding notes in your course
  • Editing or deleting a note
  • Viewing, searching for, and hiding your notes

Taking Timed and Proctored Exams

  • Guide: Get Ready for a Proctored Exam
  • How do I take a timed exam?
  • How do proctored exams work?

Using the Course Wiki

  • About course wikis
  • Adding a wiki article

Using the edX Mobile App

  • What if I’m experiencing a problem in the mobile app?
  • Finding and enrolling in courses in the edX app
  • What can I do on the edX app?
  • What types of assignments can be done in the edX app?
  • How do I post questions on the discussion board in the app?
  • Downloading videos in the edX App
  • Why can’t I enroll in a Professional Education course on the edX app?

Working on Team Projects and Activities

  • Working on Team Projects and Activities
  • Searching for a team
  • Joining or leaving a team
  • Creating a team
  • Participating in team discussions
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  • course teams
  • Working on Team Projects and Activities
  • Joining or leaving a team

Joining or leaving a team

In courses that require working on a team project, you choose a topic that interests you, then find or create a team to work with.

Note: You can only belong to one team at a time. If you belong to a team, but find another team that you want to join, you must leave the first team before you can join a new one.

If you must leave a team, make sure you communicate with your fellow team members and let them know why and when you are leaving. This is especially important if you are part of the way through your course, and you and your team have already started working together on a project or activity.

To join a team #

  1. Browse topics or search for a team you want to join.
  2. When you have found a team you want to join, select Join Team.
    Note: If a team is full, or if you already belong to a team, the Join Team button is not available. You must leave your current team before you can join a new one.
  3. You are added as a member. Your profile is added to the list of team member profiles, and you can participate in the team’s discussions. The team that you joined appears on your My Team page.

To leave a team #

Note: EdX recommends that you do not change teams after work in a course has started without carefully considering the impacts to your work and that of your fellow learners.

  1. On the Team Details page, select Leave Team.
  2. In the confirmation dialog, select Leave Team.
    After you leave a team, you are no longer visible in the team membership profiles list, or in the membership count. Although you can still view the team’s discussions, you can no longer participate in them.
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Updated on July 25, 2021
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