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About Dates and Schedules

  • When does my course start and end?
  • Does my course have due dates?
  • How long do I have to finish? When does the course end?
  • When does the course start?
  • When will this course be offered again?
  • How can I prepare before my course begins? Is there suggested reading material?
  • What time is the class?

Enrolling in edX Courses or Programs

  • Where can I find my course?
  • Are there prerequisites for my course?
  • Can you help me choose a course?
  • What languages are edX courses taught in?
  • What is self-paced or instructor-paced? Which is my course?
  • How do self-paced courses work?
  • How do I enroll in a course?
  • How do I unenroll from a course?
  • A course I am interested in has already started. Can I still enroll?
  • How do I choose a course session?
  • What happens if I need to stop taking a course?
  • Can I re-take a course?
  • How can I find or meet other learners?
  • What does archived mean?
  • Can I take more than one course at a time?
  • Why is enrollment listed as “Not Currently Available” for a course? Can I still get access?

About Audit and Verified Courses

  • What are the differences between audit (free) and verified (paid) courses?
  • Why can’t I access the assignments and exams?
  • What is the verified track? What does verified mean?
  • What does audit mean? What is the audit track?
  • How can I get access after a course expires?
  • Does upgrading to the verified track extend my access to the course?
  • How long can I access a course in the audit track before it expires?
  • Can I view my course offline?

Accessing Course Content

  • How do I start my course?
  • How do I get help with assignments, grading, or course content?
  • Chrome browser issue
  • Why can’t I watch videos on Linux?
  • How many assignments are in a course? Are there exams?
  • Return to where you were working in a course
  • Where are the course handouts?
  • Can I download my course or textbook?
  • Can I bookmark a place in a course?
  • Sharing your course on social media
  • Can I view my course offline?
  • Watching videos on the edX video player
  • Do edX course videos have transcripts or captions?

Checking Your Course Progress

  • How can my course be marked as completed?
  • How do I know if I passed?
  • View your grade details
  • Why doesn’t the green progress checkmark appear?
  • How much work will I have to do to pass my course?
  • Why are the averages on my progress page low?

Completing Assignments

  • Why does this assignment I completed show as Due?
  • Why doesn’t the Submit button work?
  • Help with software and external resource sites
  • I can’t make a deadline; can I get an extension?
  • Entering math expressions in assignments or the calculator
  • Completing mathematical problems using screen readers
  • Using numbers in math expressions
  • Using functions in math expressions
  • Using constants in math expressions
  • Scientific notation and metric affixes

Completing Essay Assignments

  • What’s an open response assessment (ORA)?
  • When will I get my grade?
  • Why can’t I submit my peer reviews?
  • Why can’t I upload a file to my open response assessment?
  • Steps in an Open Response Assessment (ORA) assignment
  • Submit your response
  • Assess peer responses
  • Assess your own response
  • View your submitted response
  • How are open response assessments graded?
  • Learn to assess responses
  • Providing feedback on peer assessments you received
  • View your staff grade
  • How are peer assessment scores calculated?
  • What if I have a question about course grading?

Participating in Course Discussions

  • How do course discussions work?
  • How to join course discussions
  • How do I add a post in the discussion forum?
  • Adding responses or comments in a discussion
  • Editing or deleting posts, responses, or comments
  • How do I follow discussion forum posts?
  • Searching, sorting, and filtering discussions
  • How can I find my own discussion posts?
  • How do I vote on discussion posts?
  • Entering math expressions in course discussions
  • Answering questions in discussion posts
  • Flagging inappropriate discussion posts

Taking Notes in an edX Course

  • Adding notes in your course
  • Editing or deleting a note
  • Viewing, searching for, and hiding your notes

Taking Timed and Proctored Exams

  • Guide: Get Ready for a Proctored Exam
  • How do I take a timed exam?
  • How do proctored exams work?

Using the Course Wiki

  • About course wikis
  • Adding a wiki article

Using the edX Mobile App

  • What if I’m experiencing a problem in the mobile app?
  • Finding and enrolling in courses in the edX app
  • What can I do on the edX app?
  • What types of assignments can be done in the edX app?
  • How do I post questions on the discussion board in the app?
  • Downloading videos in the edX App
  • Why can’t I enroll in a Professional Education course on the edX app?

Working on Team Projects and Activities

  • Working on Team Projects and Activities
  • Searching for a team
  • Joining or leaving a team
  • Creating a team
  • Participating in team discussions
  • Home
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  • course teams
  • Taking Timed and Proctored Exams
  • How do proctored exams work?

How do proctored exams work?

Proctored exams are timed exams that you take while proctoring software monitors your computer’s desktop, webcam video and audio. The data recorded by the proctoring software is transferred to a proctoring service for review. Proctored exams may or may not be required for your course and enrollment track. If you are required to take a proctored exam for your course:

  • You cannot take proctored exams using the edX mobile app
  • You will need to install the proctoring software on your computer when you take the proctored exam.
  • Before taking a graded proctored exam, you must have approved ID verification photos. You can submit ID verification photos here.
  • At the start of the proctored exam, you must again verify your identity by taking a webcam photo of your face, your photo ID, and anything else the software needs to verify the exam environment.
  • While you take the exam, you must follow edX’s proctoring rules and requirements. If your course exam has different rules, your course team will let you know.
  • While you take the exam, the proctoring software monitors your computer, including any software that is running, and streams the exam data to the proctoring software via the cloud. The software also records video and audio from your webcam.

After you end your exam, the exam session is reviewed by the proctoring service. You will usually receive results within 5 days of submitting the exam, however reviews may take longer if there is heavier than usual volume or if your exam requires course team review. 

To be eligible for course credit, you must pass the exam and also receive a Satisfactory result for the proctoring review.

Proctoring Software: #

Proctoring services on edX are supplied by either of the two 3rd party vendors: Proctortrack or Software Secure. Please read your course material carefully to identify which proctoring software the course uses. Each course can only use one proctoring software for all of its proctored exams. If you need help identifying proctoring software, please contact your course administrators or edX Support.

Computer System Requirements #

You must have a working webcam, and we recommend 1GB of free space on your machine.

View the detailed System Requirements for Software Secure proctoring software. 

View the detailed System Requirements for Proctortrack proctoring software.

Getting Ready #

It is strongly recommended to follow the instructions on Guide: Get Ready for a Proctored Exam to start your proctoring preparation today. 

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Updated on July 25, 2021
How do I take a timed exam?
Table of Contents
  • Proctoring Software:
  • Computer System Requirements
  • Getting Ready
  • Imagine Learning Africa