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About Dates and Schedules

  • When does my course start and end?
  • Does my course have due dates?
  • How long do I have to finish? When does the course end?
  • When does the course start?
  • When will this course be offered again?
  • How can I prepare before my course begins? Is there suggested reading material?
  • What time is the class?

Enrolling in edX Courses or Programs

  • Where can I find my course?
  • Are there prerequisites for my course?
  • Can you help me choose a course?
  • What languages are edX courses taught in?
  • What is self-paced or instructor-paced? Which is my course?
  • How do self-paced courses work?
  • How do I enroll in a course?
  • How do I unenroll from a course?
  • A course I am interested in has already started. Can I still enroll?
  • How do I choose a course session?
  • What happens if I need to stop taking a course?
  • Can I re-take a course?
  • How can I find or meet other learners?
  • What does archived mean?
  • Can I take more than one course at a time?
  • Why is enrollment listed as “Not Currently Available” for a course? Can I still get access?

About Audit and Verified Courses

  • What are the differences between audit (free) and verified (paid) courses?
  • Why can’t I access the assignments and exams?
  • What is the verified track? What does verified mean?
  • What does audit mean? What is the audit track?
  • How can I get access after a course expires?
  • Does upgrading to the verified track extend my access to the course?
  • How long can I access a course in the audit track before it expires?
  • Can I view my course offline?

Accessing Course Content

  • How do I start my course?
  • How do I get help with assignments, grading, or course content?
  • Chrome browser issue
  • Why can’t I watch videos on Linux?
  • How many assignments are in a course? Are there exams?
  • Return to where you were working in a course
  • Where are the course handouts?
  • Can I download my course or textbook?
  • Can I bookmark a place in a course?
  • Sharing your course on social media
  • Can I view my course offline?
  • Watching videos on the edX video player
  • Do edX course videos have transcripts or captions?

Checking Your Course Progress

  • How can my course be marked as completed?
  • How do I know if I passed?
  • View your grade details
  • Why doesn’t the green progress checkmark appear?
  • How much work will I have to do to pass my course?
  • Why are the averages on my progress page low?

Completing Assignments

  • Why does this assignment I completed show as Due?
  • Why doesn’t the Submit button work?
  • Help with software and external resource sites
  • I can’t make a deadline; can I get an extension?
  • Entering math expressions in assignments or the calculator
  • Completing mathematical problems using screen readers
  • Using numbers in math expressions
  • Using functions in math expressions
  • Using constants in math expressions
  • Scientific notation and metric affixes

Completing Essay Assignments

  • What’s an open response assessment (ORA)?
  • When will I get my grade?
  • Why can’t I submit my peer reviews?
  • Why can’t I upload a file to my open response assessment?
  • Steps in an Open Response Assessment (ORA) assignment
  • Submit your response
  • Assess peer responses
  • Assess your own response
  • View your submitted response
  • How are open response assessments graded?
  • Learn to assess responses
  • Providing feedback on peer assessments you received
  • View your staff grade
  • How are peer assessment scores calculated?
  • What if I have a question about course grading?

Participating in Course Discussions

  • How do course discussions work?
  • How to join course discussions
  • How do I add a post in the discussion forum?
  • Adding responses or comments in a discussion
  • Editing or deleting posts, responses, or comments
  • How do I follow discussion forum posts?
  • Searching, sorting, and filtering discussions
  • How can I find my own discussion posts?
  • How do I vote on discussion posts?
  • Entering math expressions in course discussions
  • Answering questions in discussion posts
  • Flagging inappropriate discussion posts

Taking Notes in an edX Course

  • Adding notes in your course
  • Editing or deleting a note
  • Viewing, searching for, and hiding your notes

Taking Timed and Proctored Exams

  • Guide: Get Ready for a Proctored Exam
  • How do I take a timed exam?
  • How do proctored exams work?

Using the Course Wiki

  • About course wikis
  • Adding a wiki article

Using the edX Mobile App

  • What if I’m experiencing a problem in the mobile app?
  • Finding and enrolling in courses in the edX app
  • What can I do on the edX app?
  • What types of assignments can be done in the edX app?
  • How do I post questions on the discussion board in the app?
  • Downloading videos in the edX App
  • Why can’t I enroll in a Professional Education course on the edX app?

Working on Team Projects and Activities

  • Working on Team Projects and Activities
  • Searching for a team
  • Joining or leaving a team
  • Creating a team
  • Participating in team discussions
  • Home
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  • course teams
  • Enrolling in edX Courses or Programs
  • How do I choose a course session?

How do I choose a course session?

Choosing a session #

Note: This help article applies only to courses purchased as a program bundle that offer the ability to change sessions.

A course session is the period during which a course is held. A course might offer several sessions scheduled over the next year or so. For example, a course might have two available sessions:

  • Session 1: January 1, 2020 to June 30, 2020
  • Session 2: September 1, 2020 to March 30, 2021

When you purchase a program you may receive the ability to choose a session instead of being directly enrolled in the current course. Some courses only show the currently available session. but some courses might offer multiple sessions over the next year.

For these courses you see options to select a session, change to a different session, or leave a session. You must select a session before you can access the course.

To do so, click the dropdown below To access this course, select a session. 

select_session.png

Then you will find different sessions listed by their start date. If there are no session dates available yet, the only option will be ‘More sessions coming soon.’

session_dropdown.png

Once you have made a selection, click the Select Session button. Click OK to confirm or Cancel if you’ve changed your mind.

Upgrading from the Audit Track #

  • If you were already enrolled in the audit track of a program’s course and you purchase that program as a bundle, we automatically enroll you in the verified track of the course, in the same session. You can change to a different session if the one we enrolled you in does not work for you.

Joining a Session Within 24 Months #

  • After you purchase the verified track for a course, you have 24 months from the date of purchase to join a course session. After 24 months, if you have not joined a session, your purchase expires, and you can no longer access the course.

Changing or Leaving Sessions #

  • After you join a course session you can change to another session or leave the session within 14 days, as long as you have not completed the course. 
  • Leaving a session is not the same as unenrolling from the course. If the current session does not work for you, you can leave a session and wait to decide on joining a later session of the course.
  • To do so, click Change or Leave Session below the course’s title.
change_or_leave_session.png
  • If you wish to select a different session, you may do so from the dropdown below To access this course, select a session. 
  • To leave this session and decide later, select ‘Leave the current session and decide later.’ Then you can click OK to confirm this choice or Cancel to cancel it.
leave_and_decide_later.png

Note: When you change sessions, your course progress is not carried from your current session to your new session.

Unenrolling and Getting a Refund #

  • After selecting a session, you can unenroll from the course entirely and get a refund of your course purchase, as long as you have not been in a course session for more than 14 days*. 
  • If the refund eligibility period has passed (meaning that you will not receive a refund when you unenroll), the unenroll option is not available.

* And your original payment is within 180 days. 

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Updated on July 25, 2021
A course I am interested in has already started. Can I still enroll?What happens if I need to stop taking a course?
Table of Contents
  • Choosing a session
  • Upgrading from the Audit Track
  • Joining a Session Within 24 Months
  • Changing or Leaving Sessions
  • Unenrolling and Getting a Refund
  • Imagine Learning Africa